Returns & Exchanges

At ISOtunes, we stand by the quality of our hearing protection and offer a 30-day money-back guarantee to ensure you are completely satisfied with your purchase. If your product is defective or doesn't meet your expectations, we make the return and exchange process simple and hassle-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the request.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packaging with your return.

• 3.
  Ship the Item

  Drop off your package at any authorized carrier location and keep the tracking receipt for your records.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned electronics, your refund or exchange will be processed within 5-7 business days.