Frequently Asked Questions
Everything you need to know about ISOtunes hearing protection.
How do ISOtunes products protect my hearing?
Our products are ANSI-certified and feature a Noise Reduction Rating (NRR) of up to 29 dB, utilizing SafeMax™ Technology to limit volume output to 85dB, ensuring your ears are protected in loud environments.
What is your shipping policy for domestic orders?
We offer standard shipping on all domestic orders, typically processing within 1-2 business days. Delivery usually takes 3-5 business days depending on your location.
Can I return my product if I am not satisfied?
Yes, we offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.
Are ISOtunes earbuds sweat and water resistant?
Most of our products carry an IP45 or IP67 rating, meaning they are designed to withstand sweat, dust, and water splashes, making them ideal for tough work environments.
Do you offer a warranty on your electronics?
Every ISOtunes product comes with a 1-year limited warranty that covers manufacturing defects. If your device fails due to a hardware issue, we will repair or replace it.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.